Introduction
Warning Signals
How to Transition to a New Solicitor

Common Questions
When switching to a new lawyer, you may have some questions and concerns. One of the most popular questions is regarding the whereabouts of your file. Your case file is your property, and your new solicitor will make certain that it is speedily transferred from the previous lawyer or agent to their office. This guarantees the continuation of your case and assures that your new lawyer has access to all essential documents.
It is understandable to consider whether your previous solicitor would be displeased by your choice to change solicitors. Although your solicitor may not be shocked by your decision, it is crucial to keep in mind that this is a professional decision, rather than a personal one. Solicitors understand that clients may decide to seek alternative representation, and it is a typical aspect of the legal profession.
Concerns about the transition delaying your case are valid, but it is rare for the transition to cause significant delays. A competent and efficient new lawyer will be able to seamlessly take over your case and continue the necessary proceedings without unnecessary delays or additional expenses.
Transitioning Your Files: Process & Obligations
Your ex-agent or lawyer has a legal and professional obligation to promptly return your case files upon your request. It is ethical and professional to comply with the standards that require lawyers to surrender papers and property to which the client is entitled. This encompasses all correspondence, applications, submissions, supporting documents, and other items deemed necessary for your representation.
You can ask your former solicitor to send the files directly to you or your new solicitor. It is advisable to submit a written request, either in the form of a letter or email, to ensure clarity and documentation. Alternatively, you can arrange to collect a copy of your file in person, but it is vital to contact the office beforehand to give them ample time to locate and review your file’s contents.
In certain instances, your newly-appointed solicitor can support you in acquiring your file, particularly if you have already engaged their services. They can liaise with your former solicitor and facilitate the transfer of your files, ensuring a smooth transition. Your former solicitor or agent must not charge you a fee for copying the documents in your file, but you may be responsible for any delivery costs.
Avoiding Disputes
When changing solicitors, it is crucial to handle the situation in a professional and respectful manner. Disputes or conflicts with your previous solicitor can prevent the seamless transfer of your case to your new solicitor. Prioritise clear communication and emphasise that your decision to switch solicitors is based solely on professional considerations rather than personal ones.
If you have any outstanding legal invoices, it is advisable to settle them without delay to avoid any potential obstructions or setbacks in transferring your files. Albeit enticing to withhold payment, it is paramount to prioritise a smooth transition and safeguard the interests of your legal matter.
If your former solicitor fails to deliver your documents on time, you can make a complaint to the Office of Migration Agent Regulation Authority or the relevant Legal Service Commission. However, it is advisable to exhaust all amicable options before resorting to formal complaints, as they can prolong the process and potentially strain future relationships with legal professionals.
Conclusion
Choosing the right lawyer for your AAT matter is crucial for a successful outcome. If you have concerns about your current lawyer or feel that a change is necessary, it is important to consider your options and make an informed decision. Switching lawyers is a normal part of the legal process, and you have the right to seek alternative representation. By understanding the process of transitioning to a new lawyer and effectively communicating your needs, you can ensure a smooth and seamless transfer of your case files and achieve the best possible outcome for your AAT matter.
